Privacy Policy
Spark Shield Insurance Broker Pvt Ltd ("Spark Shield", "we", "us" or "our") recognizes the importance of protecting the personal information of every user and is committed to maintaining the integrity, confidentiality and security of the information it collects.
This Privacy Policy explains how Spark Shield collects, uses, protects, shares and otherwise processes information obtained from users of its website, portal and related digital services.
This Privacy Policy applies to all users, including current and former visitors and online customers. By accessing and/or using the Spark Shield website or portal, you agree to the terms outlined in this Privacy Policy.
By using and/or registering on our website or portal, you authorize Spark Shield Insurance Broker Pvt Ltd, including its representatives, affiliates and business partners, to contact you through email, telephone calls or SMS for the purpose of offering or communicating information about services and products.
Where permitted by applicable law, you expressly agree and authorize Spark Shield to contact you for the purposes mentioned above even if your number is registered under DND (Do Not Disturb), DNC (Do Not Call) or NCPR (National Customer Preference Register) services. This authorization shall remain valid until your account is deactivated by you or the company, or until otherwise withdrawn where applicable.
Personal Identification Information
We may collect personal identification information from you in various ways, including when you visit our website or portal, register on our website or portal, complete transactions, fill out forms, or engage in other activities, services, features or resources made available through our website or portal.
You may be asked to provide information such as your name, email address, mailing address and phone number, as appropriate.
You may also visit our website or portal anonymously. We collect personal identification information only when you voluntarily submit such information to us. You may choose not to provide personal information; however, this may limit your ability to participate in certain website-related activities.
Non-Personal Identification Information
We may collect non-personal identification information whenever you interact with our website or portal. This may include browser name, computer or device type, operating system, internet service provider and other technical information relating to your method of connection.
- To resolve queries submitted by you.
- To process applications submitted by you.
- To anticipate and address issues related to services provided to you.
- To administer or fulfill our obligations under agreements with business partners.
- To improve our website and the services offered.
- To send notices and communications relevant to your use of our services.
We take appropriate technical and security measures to protect information collected from you. We seek to protect information against unauthorized or unlawful access, alteration, accidental loss, destruction or damage through physical, procedural and electronic safeguards.
However, no method of electronic storage or transmission over the internet can be considered completely secure. Accordingly, we cannot guarantee absolute security.
You are strongly advised to maintain the confidentiality of your login credentials, identification information and password and to avoid sharing them with any third party.
Information submitted on our website or portal may be shared with third parties, service providers or business partners without prior consent where permitted or required under applicable law, including:
- When required by law, court order or governmental or regulatory authority, including for identity verification or legal compliance.
- For prevention, detection, investigation, prosecution or punishment of offences.
- Where reasonably necessary for enforcing applicable terms and conditions or complying with applicable laws and regulations.
We may also share information internally with our officers and employees for processing purposes, require recipients to process information in accordance with our instructions and this Privacy Policy, and transfer information where necessary in connection with a merger, acquisition or restructuring of the company.
Our website may use cookies to enhance user experience. A cookie is a small piece of data stored on a user's computer or device that may be linked to user information.
- Persistent Cookies : Stored on your computer or device for an extended period, for example to remember preferences.
- Session ID Cookies : Temporary cookies that terminate and are erased when you close your browser or log out.
Session cookies may also help track user preferences during visits, reduce load times and optimize server processing. Cookies used on our website are not intended to contain personally identifiable information.
Our website may contain links to affiliate or third-party websites. Any personal information provided to such external websites is not under our control. Such websites may follow different privacy practices, and we strongly encourage you to review their privacy policies before providing personal information.
We reserve the right to update, modify or revise this Privacy Policy from time to time at our sole discretion. Any changes will reflect updates to our information practices. Users are encouraged to review this Privacy Policy periodically to remain informed.
By using our website or portal, you acknowledge and accept the terms of this Privacy Policy. If you do not agree with these terms, you are advised not to use the website or portal. Your continued use of the website or portal following the posting of updates or modifications shall constitute your acceptance of those changes.
If you have any questions regarding this Privacy Policy, you can reach us at amjad@sparkshield.in.